Posted by: peterhact | April 8, 2009

Moderation – what is a fair level of the Moderator’s personality?

When is it acceptable for a moderator to deny a commenter’s comment? How do we stay impersonal when our blood is boiling?

When should we walk away from the discussion and allow another moderator to make the call on the comment?

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Responses

  1. When is it acceptable for a moderator to deny a commenter’s comment?

    When that comment breaches certain previously agreed upon rules or regulations, or standard acceptable social behaviour.

    How do we stay impersonal when our blood is boiling?

    You can’t.

    When should we walk away from the discussion and allow another moderator to make the call on the comment?

    You answered this already. When your blood is boiling.

    L

  2. then why is it so hard for other moderators to not get this? I moderate every post on this site. every comment, no matter how bad, I check and let through. If it offends me, but is pertinent, why should i deny the input? how can i remain impartial? what happens when i disagree with the comment – do I become an overlord, and refuse the post, or do i respond to the commenter with a complete explanation as to why I disagree?

  3. Moderators try to make the concept more complicated than it needs to be. It’s empowering, being able to let comments through or not, according to a complex system of rules, of haves and have-nots.

    Simplify, simplify.

    Allow all comments, except those that are spam (ie: non-human origin), or that do not strictly match a pre-arranged set of rules.

    Additionally, the simpler the rule-set is, the better. For all the same reasons.

    L

  4. When is it acceptable for a moderator to deny a commenter’s comment?

    Moderators should only remove comments if a comment breaches any terms and conditions of a website/forum.

    How do we stay impersonal when our blood is boiling?

    In my personal opinion, if I create an article is because I want people to read it and comment about it, I also know many people wont share my opinion and so I have to expect comments against the article even if I don’t like it. You just have to respect the opinion of each individual.

  5. If an obvious innocent joke based on a play on words is too much for people’s sensibilities they should certainly not be in the business of hosting a news and chat forum seeking public opinion.

    Some people who knew the deceased person will think they’re a complete wanker and say so. Should they lie? Should they refrain from giving that opinion because it will be hurtful to a relative? Should they stay silent while fifty people waffle on about how perfect the person was?

    What is the point in inviting discussion anyway, if this is the case? We can all give our opinions as long as they’re sweetness and light and don’t tread on anybody’s toes. Why bother?


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